We are searching for a driven Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for providing exceptional customer service through our inbound chat platform. You will resolve customer inquiries efficiently, escalate complex issues to the appropriate team members, and influence in the improvement of our customer service processes.
The ideal candidate will possess excellent communication and interpersonal skills, a commitment to customer satisfaction, and a solution-oriented mindset. Exceptional analytical skills and the ability to handle multiple inquiries simultaneously are also essential.
If you are enthusiastic about joining a fast-paced environment and making a meaningful impact on our customers, we encourage you to apply.
Searching for Inbound Chat Analyst in Pune! Work with Eclerx
Are you enthusiastic about providing exceptional customer assistance? Do you have excellent communication skills? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides technology services. Our workforce is passionate to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer questions in a timely and professional manner
* Handling with customer issues
* Recording customer history
An excellent opportunity to become part of a growing team and make a real impact. We offer a attractive salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to [email protected] .
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Candidate to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Resolve a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Problem-solving abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Tasks include:
- Promptly respond to customer inquiries via chat.
- Provide clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Collaborate with other departments to resolve complex cases.
Eclerx Pune Holds Openings for Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Submit your application if you are a team player with a keen work ethic and a desire to make a difference. We offer a competitive compensation package and a dynamic work environment.
Motivating Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a driven individual with a talent for communication? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an amazing opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will resolve issues in a timely and helpful manner, ensuring a positive customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and efficient responses to customer inquiries.
- Troubleshooting technical issues
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a rewarding work culture and the chance to make a genuine difference. If you are ready to take on this challenging role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a driven individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in get more info Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of contact for customers seeking assistance via our online chat platform. You'll deliver prompt and helpful solutions to their inquiries, ensuring a positive customer experience.
- Yourselves role will involve communicating with customers in a courteous and friendly manner.
- Candidates will also be responsible for addressing a range of customer issues
- Eclerx offers a dynamic work environment with opportunities for advancement.